Nikolas Kairinos, Founder and CEO, Soffos, discusses how artificial intelligence (AI) will transform learning and development (L&D) in the corporate world.
In this new era of remote working, our reliance on technology is greater than ever, with many businesses having migrated processes from offline to online to accommodate the transition.
But amongst the success stories of companies adapting to this change, working in the current climate has raised a pertinent issue for employers: how can they deliver effective learning and development (L&D) to employees when they are scattered across different workplaces?
Irrespective of the shift to working from home, providing personalised and efficient L&D has been an issue for quite some time. We are in an age where we are more informed than ever, and while this is no bad thing, one of the drawbacks of this knowledge explosion is that employers are now faced with the prospect of ever-changing policies, procedures and regulations. It is vital that staff are kept up-to-date with industry developments, but this is becoming an increasingly unattainable goal.
The usual state of affairs with L&D is that sessions are delivered peer-to-peer, with most members of staff receiving their training all at once in sporadic bursts throughout the year. It is rare that knowledge is delivered in a smooth, continuous manner.
Although some companies might have their own online learning tools to provide some sense of continuity, staff are still commonly left with gaps in their understanding, generally as a result of unsuitable and irrelevant learning materials. Clearly, it is time that businesses step into the future and look to more intelligent solutions to facilitate their training.
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